220-1202 exam domains
The 220-1202 exam is weighted across 4 domains. Pick any domain below to drill it — or read the full breakdown in the FAQ.
| Exam domain | Exam weight | Practice |
|---|---|---|
| Operating Systems | 28% | Practice this topic |
| Security | 28% | Practice this topic |
| Software Troubleshooting | 23% | Practice this topic |
| Operational Procedures | 21% | Practice this topic |
Sample 220-1202 questions
A sample of the 220-1202 questions on this hub. Each links through to the full question, the correct answer, and an explanation of why every other option is wrong.
- A company wants to track exactly which employee logged into any workstation and when, using a single centralized set of credentials rather than local…View question
- A small office wants to allow only a specific set of company laptops and printers to connect to its wireless network. The manager does not want to pur…View question
- A company receives a shipment of 40 new laptops that will be distributed to employees over the next few weeks. Before the devices leave the IT storage…View question
- A small accounting firm currently keeps nightly backups on an external USB drive that stays connected to the server in the same office. After a recent…View question
- A company runs automated nightly backups to a network-attached storage device, and the backup software reports 'success' every morning. During a recen…View question
- A company wants to strengthen logon security on shared workstations in a lab. Currently users log in with a username and password. Management asks IT…View question
- A technician is enabling BitLocker on the C: drive of a Windows 11 Pro laptop that has a TPM 2.0 chip. The company policy requires that if the drive i…View question
- A user reports that their web browser suddenly displays constant pop-up ads, redirects searches to an unfamiliar engine, and shows a new toolbar they…View question
- A user reports that while browsing, a full-screen popup appeared claiming the computer is infected with 47 viruses and displaying a phone number to ca…View question
- A systems administrator wants to deploy a major firmware update to all network switches during business hours. Before making the change, which step sh…View question
Key 220-1202 terms
Start with these terms, then explore the full glossary. Each links to a plain-English definition written for the 220-1202 exam.
220-1202 frequently asked questions
What is the 220-1202 certification?+
CompTIA designed Core 2 around the software side of end-user support: installing and configuring operating systems (Windows, macOS, Linux, Chrome OS, mobile), applying security best practices, troubleshooting software and malware, and following operational procedures.
Like Core 1 it blends multiple-choice with performance-based questions. Security is a large and practical part of Core 2 — you are expected to recognise attacks, apply Windows security settings, and follow the malware-removal process.
What topics are on the 220-1202 exam?+
Core 2 is organised into four weighted domains. The percentages below are each domain’s share of your score — Operating Systems and Security are the two heaviest at 28% each, so weight your study toward them while still covering software troubleshooting and operational procedures.
Operating Systems (28%)
The joint-largest domain. It covers Windows editions, the Windows command line and tools (Task Manager, MMC, Control Panel, Settings), installing and configuring Windows, networking configuration, file systems (NTFS, FAT32, exFAT, ext4, APFS), and common features of macOS, Linux, Chrome OS, and mobile OSes.
Security (28%)
The joint-largest domain. It covers physical and logical security, wireless security and authentication, malware types and prevention, social-engineering attacks, Windows security settings (users/groups, NTFS vs share permissions, BitLocker, Defender), securing workstations and mobile devices, and data destruction.
Software Troubleshooting (23%)
Covers troubleshooting common Windows problems (boot failures, blue screens, slow performance), recognising security-issue symptoms, the CompTIA seven-step malware-removal process, and troubleshooting mobile OS and application issues, including security issues.
Operational Procedures (21%)
Covers documentation and support (ticketing, asset management, knowledge base), change-management best practices, backup and recovery, safety and environmental controls, incident response, privacy and regulated data (PII, PCI, GDPR), professional communication, and basic scripting and remote-access concepts.
Is the 220-1202 hard?+
Core 2 is entry level but security-heavy and detail-oriented — you need to know Windows administration, security controls, and the exact order of the malware-removal process, plus operational best practices.
The performance-based questions and the breadth of Windows and security topics are the main challenges. Practising PBQs and timed sets, and memorising ordered processes like malware removal, is the most effective preparation.
How many questions are on the 220-1202 exam and how long is it?+
The Core 2 exam contains a maximum of 90 questions and allows 90 minutes, mixing multiple-choice with performance-based questions. You must also pass Core 1 to earn the A+ certification.
Our full-length practice mock mirrors that scale with a 90-question, 90-minute session so you can rehearse the one-minute-per-question pace and build stamina.
What score do you need to pass the 220-1202?+
CompTIA scores Core 2 on a scale of 100 to 900, and you need 700 to pass — slightly higher than Core 1’s 675. Because it is scaled, questions are not all worth the same, and there is no penalty for guessing, so you should answer everything. Our practice mock uses a 78% threshold as a study checkpoint; aim comfortably beyond it.
How much does the 220-1202 exam cost?+
A CompTIA A+ voucher is priced per exam by CompTIA and varies by region, with discounted bundles that include both cores. The A+ certification is valid for three years and can be renewed through CompTIA’s continuing-education programme. Every resource on this hub is free.
Who should take the 220-1202?+
A+ Core 2 is aimed at the same audience as Core 1 — people starting an IT-support career, such as help-desk, desktop-support, and field-service technicians — who need the software, security, and procedures half of the A+.
CompTIA lists no formal prerequisites, though it recommends around 9 to 12 months of hands-on experience. Core 2’s security and operational-procedures material rewards candidates who have supported real users.
What jobs and salaries can the 220-1202 lead to?+
A+ is relevant to roles such as help-desk technician, desktop-support technician, field-service technician, and junior systems administrator, and it appears frequently in entry-level IT-support job postings.
How much any certification moves compensation depends heavily on geography and experience, so treat any single salary figure with caution. A+ is best viewed as a way to demonstrate broad entry-level IT competence rather than a guaranteed raise on its own.
How long does it take to study for the 220-1202?+
Plan for several weeks to a few months depending on your background. Spend the early weeks building coverage across the four Core 2 domains — especially Operating Systems and Security — then commit the back half to practice questions and full timed mocks including PBQ practice.
A good rhythm is to study one domain at a time and take its topic quiz immediately, then move to full-length mocks in the final stretch — reviewing every explanation, including for questions you answered correctly. Memorise ordered processes like the seven-step malware removal. Use the per-domain results here to find your weakest area.
How should you prepare for the 220-1202?+
Study the four domains above, giving the most time to Operating Systems and Security, then drill practice questions domain by domain. Every MockAPI question reveals a detailed explanation and a per-option breakdown of why each distractor is wrong.
Once your domain scores are solid, sit full-length timed mocks to build pacing and stamina, and rehearse the performance-based questions. Use the glossary to nail terminology, and remember you must pass Core 1 as well to earn the A+.
Can you take the 220-1202 exam online?+
Yes. CompTIA delivers A+ through Pearson VUE, so you can test at a physical Pearson VUE centre or online with remote proctoring. The online exam has strict environment rules: a private, quiet room, a clear desk, a webcam and microphone, a stable connection, and government-issued photo ID, with a proctor monitoring you and a room scan before you start.
If you do not pass, CompTIA lets you retake a second time immediately with no wait, but a third or later attempt requires a 14-day wait, and every attempt needs its own voucher. Core 1 and Core 2 must be from the same exam version.
What certification should you take after the 220-1202?+
After passing both Core 1 and Core 2 to earn the A+, the natural next step is CompTIA Network+ for deeper networking, followed by Security+ for security fundamentals — the classic CompTIA infrastructure pathway.
From there you can branch into networking, security, or systems-administration tracks. Pairing A+ with hands-on support experience is what turns a certificate into a career.