Question

A company receives a shipment of 40 new laptops that will be distributed to employees over the next few weeks. Before the devices leave the IT storage room, the manager wants a reliable way to track each unit's location, assigned user, warranty status, and configuration throughout its lifecycle. Which action best supports this requirement?

Accepted Answer

Apply an asset tag to each laptop and record it in the asset management database

Answer

Create a knowledge base article describing the laptop specifications

Answer

Open a support ticket for each laptop and close it once distributed

Answer

Store the purchase invoices in a shared network folder for reference