Operating Systems

A retail company wants to deploy 50 inexpensive devices at store entrances that will only run a single web-based check-in application. The IT manager wants devices that boot quickly, require minimal maintenance, receive automatic updates, and store almost nothing locally since everything runs in the browser. Which operating system best fits these requirements?

A technician is performing a clean installation of Windows 11 on a new internal SSD in a workstation. During setup, the technician wants to ensure the primary partition uses the file system that supports features like file-level permissions, encryption (EFS), and journaling. Which file system should the technician select when formatting the partition?

A user reports that a web application server on their Windows workstation fails to start, showing an error that port 8080 is already in use. You need to identify which running process is currently bound to that port so you can stop it. Which command should you run from the command prompt?

A technician needs to move a group of workstations from Windows 10 Pro to Windows 11 Pro. Management requires that all installed applications, user files, and system settings remain intact after the migration, with minimal user downtime. The hardware already meets the Windows 11 requirements. Which installation method should the technician use?

A Linux system administrator wants to give the owner of a script full read, write, and execute permissions while giving group members and all other users only read and execute permissions. Which command should the administrator run to set these permissions on the file backup.sh?

A technician is troubleshooting a headless Ubuntu server over an SSH session. The server was recently moved to a different subnet, and the technician needs to confirm the IPv4 address and subnet mask currently assigned to its Ethernet interface. Which command should the technician run?

A technician is administering a Debian-based Linux server and needs to refresh the local list of available packages from the configured repositories before installing new software. Which command should the technician run first?

A technician is working in a Linux terminal on a remote server via SSH and has navigated through several directories. Before running a script that uses relative paths, the technician wants to confirm the exact full path of the directory they are currently in. Which command should the technician run?

A graphic designer using macOS wants to organize their workflow by running Photoshop on one virtual desktop and their email/browser on a separate virtual desktop, switching between them quickly. Which built-in macOS feature should you recommend?

A graphic designer reports that her MacBook is behaving erratically after an improper shutdown: files occasionally fail to open and Finder sometimes freezes. You suspect file system corruption on the internal APFS volume. Which built-in macOS utility should you use to verify and repair the volume?

A graphic designer using a MacBook reports that a photo-editing application has frozen and no longer responds to clicks. The rest of the system is still functioning normally. Which method should the technician use to close only the unresponsive application without restarting the Mac?

A graphic designer using macOS needs to quickly locate a project file by name without navigating through multiple Finder folders. Which built-in macOS feature should they use to search the entire system almost instantly by typing the file name?

A graphic designer using a MacBook Pro asks you to set up an automated backup solution that will regularly copy her documents and system to an external drive so she can restore individual files or her entire system after a failure. Which built-in macOS feature should you configure?

A technician needs to stop and restart a stuck print spooler service on a remote Windows workstation from their own machine. They want a graphical tool that lets them connect to the remote computer and manage its running services. Which tool should they use?

A technician suspects that a workstation is communicating with an unknown remote host. They want to display all active TCP connections along with the remote IP addresses and connection states (such as ESTABLISHED or LISTENING) directly from the Windows command line. Which command should the technician run?

A technician needs to migrate a large folder tree from an old file server to a new one over the network. The transfer keeps failing partway through due to intermittent link drops, and the technician wants a command-line tool that can automatically retry failed files and resume where it left off without recopying everything. Which Windows command-line utility is the BEST choice?

A user reports they cannot reach an internal file server by name. From the user's Windows workstation you can successfully browse external websites. You want to quickly confirm whether the workstation can reach the file server's IP address (10.0.5.20) at the network layer before investigating name resolution. Which command should you run first?

A user reports no network connectivity. You open Command Prompt and confirm the workstation has an APIPA address of 169.254.12.88 even though a DHCP server is available on the network. After verifying the physical connection is good, which single command should you run to attempt to obtain a valid IP address from the DHCP server?

A user complains that their Windows 10 laptop takes several minutes to become usable after logging in, and many unwanted programs open automatically. You want to disable specific applications from launching during boot without uninstalling them. Which built-in tool and location should you use?

A photographer needs to transfer several 8 GB video files using a 64 GB USB flash drive that must work on both Windows and macOS computers. When formatting the drive, which file system should the technician choose?