Question

At Northern Trail Outfitters, the Opportunity object has an organization-wide default of Private. A sales manager reports that their direct-report sales reps cannot see each other's opportunities, but the reps need to view (not edit) opportunities owned by other reps on the same team. The manager can already see all of their reps' opportunities. What should the administrator configure to grant the reps read access to their teammates' opportunities?

Accepted Answer

Create an ownership-based sharing rule that shares opportunities owned by the team's role with the team's role, set to Read Only

Answer

Create a public group of the team and use a criteria-based sharing rule with Read Only access

Answer

Change the Opportunity organization-wide default to Public Read Only

Answer

Add the reps to the manager's role in the role hierarchy