Question

An administrator used the Mass Delete Records tool to remove 5,000 obsolete Lead records to free up storage. The next day, a manager reports that about 300 of those Leads were still active and need to be recovered. The deletion happened 20 hours ago and no other mass operations have run since. What is the fastest way for the administrator to restore the 300 Leads?

Accepted Answer

Restore the records from the Recycle Bin, which retains deleted records for 15 days.

Answer

Contact Salesforce Support to recover the records from a backup, since Mass Delete permanently removes records.

Answer

Re-import all 5,000 Leads using the Data Import Wizard and manually delete the ones that should stay deleted.

Answer

Use Data Loader with the Undelete operation against the original CSV of Lead IDs.