Question

An administrator builds an autolaunched flow that uses an Update Records element to modify related Contact records. During testing, the flow occasionally fails when a validation rule on the Contact object blocks the update, causing an unhandled error. The administrator wants to ensure that when this happens, an email is sent to the support team notifying them of the failure, rather than the flow simply erroring out. What should the administrator add to the flow to accomplish this?

Accepted Answer

Connect a fault path from the Update Records element to a Send Email action (or an email alert via a subflow/action) for the support team.

Answer

Add a Decision element after the Update Records element to check whether the update succeeded, then send the email.

Answer

Deactivate the Contact validation rule so the Update Records element never fails.

Answer

Add a scheduled path to the flow that re-runs the Update Records element after one hour.