Question

A sales manager frequently travels and complains that she misses discount approval requests because she cannot always log into Salesforce on her laptop. She wants to be able to review and act on pending approval requests directly from email and from the Salesforce mobile app. As the administrator, what should you configure to enable this?

Accepted Answer

Enable email approval response and ensure notifications are configured so approvers can respond via email and the Salesforce mobile app.

Answer

Enable 'Approvals in Chatter' and post a Chatter notification manually each time a request is submitted.

Answer

Create a workflow email alert that emails the manager a link to the approval record whenever an opportunity is created.

Answer

Add the manager to a public group and create a sharing rule granting edit access to all opportunities pending approval.