Question

A sales manager complains that when reps create tasks in Salesforce, no reminder pop-up appears by default, so reps keep forgetting follow-ups. The manager wants every new task to automatically have a reminder set for 8:00 AM on the due date, without requiring reps to manually enable it each time. What should the administrator do?

Accepted Answer

Instruct each rep to set their Activity Reminders default time in their personal Activity Settings so new tasks default to a reminder at 8:00 AM.

Answer

Create a validation rule on the Task object that requires the Reminder field to be checked before saving.

Answer

Enable 'Show Event Details on Multi-Day Layout' in Activity Settings for the org.

Answer

Add the Reminder field to the Task page layout so reps can see and set it manually each time.