Question

Your operations team uses PagerDuty for on-call incident management. You have created an alerting policy in Cloud Monitoring that detects high error rates on a production Cloud Run service. You need incidents to automatically open PagerDuty tickets when the alert fires, with the least operational overhead. What should you do?

Accepted Answer

Configure a PagerDuty notification channel in Cloud Monitoring using the PagerDuty integration key, then attach it to the alerting policy.

Answer

Create a Pub/Sub notification channel in Cloud Monitoring and write a Cloud Function that forwards messages to the PagerDuty API.

Answer

Export the alerting policy logs to BigQuery and schedule a query that calls the PagerDuty API when new error rows appear.

Answer

Add an email notification channel that sends to the team's shared inbox, which PagerDuty polls for new alerts.