Question

Midway through a predictive software implementation project, a key business stakeholder emails the project manager directly and asks to add a new reporting module because 'it's small and won't take long.' The scope baseline has already been approved and the project is currently on schedule and budget. What is the project manager's BEST first action?

Accepted Answer

Have the requester submit a formal change request so the change can be evaluated through the change control process

Answer

Approve the request immediately since the stakeholder says it is small and low effort

Answer

Reject the request outright because the scope baseline is already approved and locked

Answer

Direct a developer to start building the module quietly to keep the stakeholder satisfied