Question

During execution of a facilities upgrade project, stakeholders have submitted several requests through email, hallway conversations, and formal memos. The project manager is concerned that some approved changes are being implemented while others are lost or forgotten. Which action should the project manager take FIRST to bring order to this situation?

Accepted Answer

Establish and use a change log to record, track, and report the status of every submitted change request

Answer

Reject all changes that were not submitted through a formal memo to enforce discipline

Answer

Implement every requested change immediately to keep stakeholders satisfied

Answer

Escalate the matter to the sponsor and pause all project work until the requests are resolved