Question

A project manager has just received the approved project charter for a new customer portal implementation. Before beginning detailed planning, the PM wants to ensure that all individuals and groups who may affect or be affected by the project are documented, along with their interests, influence, and potential impact. Which action should the PM take FIRST?

Accepted Answer

Create a stakeholder register by identifying all relevant parties and recording their roles, interests, and influence

Answer

Develop the detailed communications management plan for each identified party

Answer

Build the responsibility assignment matrix to assign task ownership

Answer

Conduct a risk analysis workshop to score probability and impact