Question

A cloud operations team responds to the same disk-space-full alert on production web servers multiple times per week. Each time, an engineer manually logs in, clears temporary files, and archives old logs to object storage. Leadership wants to reduce manual toil and shorten mean time to resolution (MTTR) for this recurring, well-understood incident. Which approach BEST addresses this requirement?

Accepted Answer

Create an automated runbook triggered by the disk-space alert that clears temporary files and archives logs, escalating to an engineer only if the condition persists

Answer

Increase the disk-space alert threshold so the notification fires less frequently during business hours

Answer

Add more engineers to the on-call rotation so the manual remediation is distributed across more people

Answer

Disable the disk-space alert and rely on a weekly scheduled review of server capacity dashboards