Question

A technician is dispatched to repair a workstation in a hospital's medical records department. Before beginning any troubleshooting, which action related to regulated data compliance should the technician take FIRST?

Accepted Answer

Identify and follow the facility's regulatory and compliance requirements for handling protected health information

Answer

Immediately image the hard drive to preserve a backup before making changes

Answer

Disable the workstation's network adapter to prevent data leakage during the repair

Answer

Ask a nearby nurse to summarize what patient records are stored on the machine