Question

A user reports that their Android smartphone display no longer rotates when the phone is turned sideways while browsing photos and using the web. Other apps and functions work normally. Which of the following should the technician check FIRST?

Accepted Answer

Verify that auto-rotate is enabled in the quick settings and that screen rotation is not locked

Answer

Perform a factory reset to restore default sensor behavior

Answer

Replace the accelerometer sensor hardware

Answer

Reinstall each affected application to fix the orientation setting