Question

A technician is preparing to install new RAM modules into a desktop computer at a customer's office. The room has carpeted floors and low humidity. Which action should the technician take FIRST to minimize the risk of damaging the components?

Accepted Answer

Attach an anti-static wrist strap clipped to an unpainted metal part of the chassis

Answer

Increase the room temperature to reduce static buildup before opening the case

Answer

Handle the RAM modules only by their gold contact edges during installation

Answer

Spray the work area with compressed air to remove dust before starting