Question

A technician has completed testing a major ERP software upgrade in a sandbox environment and the change advisory board has approved it. Before the change request can be formally closed as successful after deployment to production, which step should be performed to confirm the change achieved its intended goal?

Accepted Answer

Conduct end-user acceptance testing to verify the system functions as expected in production

Answer

Delete the sandbox environment to free up server resources

Answer

Submit a new change request for the next scheduled upgrade

Answer

Remove the rollback plan since the deployment is complete