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CompTIA A+ Core 1140 / 150
Question 140 of 150
A technician is called to a workstation that powers on, begins to load Windows, and then reboots before reaching the login screen — repeating this cycle indefinitely. The technician has already confirmed the problem and identified that it started after a recent thunderstorm. According to the CompTIA troubleshooting methodology, what should the technician do IMMEDIATELY AFTER establishing a theory of probable cause?
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