Question

A user reports that every page from the office laser printer shows a faint duplicate of the previous image repeating further down the page. The primary printed content is otherwise crisp and correctly positioned. What is the MOST likely cause?

Accepted Answer

The imaging drum is failing to fully discharge, leaving residual charge that attracts toner in the pattern of the prior image

Answer

The fuser assembly is not reaching operating temperature, so toner is not bonding to the page

Answer

The pickup roller is worn and feeding multiple sheets at once

Answer

The transfer belt is misaligned, shifting the entire image horizontally