Question

A support team monitors a shared mailbox in Outlook. Whenever a new email arrives in that shared mailbox, they want a cloud flow to automatically log the message details into a SharePoint list. Which trigger should the flow use?

Accepted Answer

The 'When a new email arrives in a shared mailbox' automated trigger from the Office 365 Outlook connector

Answer

A manual (instant) trigger so a team member can start the flow whenever they read a new email

Answer

A recurrence trigger set to run every hour to check the shared mailbox

Answer

The 'When an item is created' trigger from the SharePoint connector