Question

A new employee uses Microsoft 365 Copilot Chat to ask, 'What is our company's policy on remote work eligibility?' Copilot returns a confident, detailed answer describing specific eligibility tiers and approval steps, but it does not include any citations or links to source documents. Before acting on this information, what is the most appropriate next step for the employee?

Accepted Answer

Verify the details against the official HR policy document or confirm with HR before relying on the answer

Answer

Trust the answer as accurate because Copilot is grounded in the organization's data and only returns verified facts

Answer

Rephrase the prompt several times until Copilot produces the same answer twice, then treat it as confirmed

Answer

Forward Copilot's response directly to their manager as the definitive statement of company policy