Question

A sales manager returns from vacation to find a 40-message email thread in Outlook about a stalled customer negotiation. She wants to quickly understand the current status, key decisions, and any action items assigned to her without reading every message. Which Copilot capability in Microsoft 365 is specifically designed to help her accomplish this?

Accepted Answer

Use Copilot in Outlook to summarize the email thread, highlighting key points and action items

Answer

Use Copilot in Excel to build a table analyzing sentiment across the messages

Answer

Use Copilot in PowerPoint to generate a slide deck from the thread

Answer

Create a custom agent to automatically reply to every message in the thread