Question

A sales manager receives a long customer email requesting a proposal update, a revised timeline, and pricing details. She wants Microsoft 365 Copilot in Outlook to help her quickly compose a professional reply that addresses each of the customer's points directly. Which action best accomplishes this?

Accepted Answer

Open the email and use Copilot's Draft with Copilot feature, providing a prompt describing the tone and the key points to address.

Answer

Copy the email into a new Word document and ask Copilot to generate a management summary of the customer's request.

Answer

Open a blank Copilot chat window in Teams and ask it to write a customer reply without referencing the original email.

Answer

Forward the email to herself and wait for Copilot to automatically generate and send a reply on her behalf.