Question

A compliance analyst at a healthcare company asks Microsoft 365 Copilot to summarize all patient case documents stored in a SharePoint site. The analyst notices that several documents labeled with a strict sensitivity label are excluded from the summary, even though they exist in the site. What is the most likely reason Copilot omitted those documents?

Accepted Answer

The sensitivity label's encryption and usage rights prevent Copilot from accessing content the user isn't authorized to view or extract.

Answer

Copilot randomly samples documents to reduce processing time, so some files are always skipped.

Answer

Copilot only reads files that were created within the last 30 days and ignores older documents.

Answer

The documents were excluded because they contained images, which Copilot cannot process.