Question

A sales manager opens Copilot in Microsoft Word to draft a client proposal. She notices that when she uses Copilot in a blank document, the responses are generic, but when she works inside a document already containing the client's meeting notes and pricing details, the responses are far more tailored. A colleague asks her to explain why the quality differs. What is the most accurate explanation of how context affects Copilot responses?

Accepted Answer

Copilot uses the content of the open document, referenced work files, and the app in use as context, so richer relevant content produces more tailored responses.

Answer

Copilot only produces better responses when connected to the public web, so the blank document lacked an internet connection.

Answer

Copilot randomly varies response quality and the difference is unrelated to the document content.

Answer

Copilot stores previous prompts from all users in the tenant and reuses the most popular answers, which improves quality over time.