Question

A marketing coordinator occasionally needs to ask ad-hoc questions like 'Summarize the key points from last week's campaign emails' or 'Draft a short update based on my recent documents.' These requests are one-off, vary each time, and require no predefined logic or specialized knowledge base. Which Microsoft 365 Copilot experience best fits this need?

Accepted Answer

The Copilot chat experience, where the user types natural-language prompts for on-demand help

Answer

A custom-built agent configured with specific instructions and a dedicated knowledge source

Answer

An autonomous agent that runs on a schedule to complete the tasks without user input

Answer

A custom agent published to the whole organization so all coordinators share the same workflow