Question

A sales operations manager wants to add a ready-made agent that performs sentiment analysis on customer feedback. The organization has no time or resources to build or configure a custom agent, and they prefer a solution that is already published, tested, and available for immediate use within Microsoft 365 Copilot. What should the manager do first?

Accepted Answer

Browse the Agent Store and install a prebuilt agent that matches the sentiment analysis requirement

Answer

Create a new agent from a blank template and manually write instructions for sentiment analysis

Answer

Create a new agent using a template and connect it to a SharePoint knowledge source

Answer

Open a Copilot chat and repeatedly paste customer feedback to analyze sentiment on demand