Question

You are building a Copilot agent for your sales team so it can answer questions about products, current pricing, and internal sales playbooks. Product specs live in a public web catalog, pricing is in a SharePoint document library, and playbooks are in a Word document uploaded to the agent. When configuring the agent in the agent editor, what is the correct approach to make all three sources available as knowledge?

Accepted Answer

Add each of the three sources as separate knowledge sources on the agent, since an agent can combine a website, a SharePoint location, and uploaded files.

Answer

Choose only one knowledge source, because an agent can be grounded in a single source at a time.

Answer

Put all three sources into one SharePoint site first, because agents can only reference SharePoint knowledge.

Answer

Skip configuring knowledge and rely on the agent instructions to describe where the information lives.