Question

During a project's execution, a project manager notices that one team member consistently delivers solid work but has recently made two visible mistakes on a shared component. The PM wants to give feedback that corrects the errors while preserving the team member's confidence and continued strong performance. What is the BEST approach for delivering this feedback?

Accepted Answer

Address the mistakes privately, focusing on the specific behavior and its impact, and collaborate with the team member on how to prevent recurrence

Answer

Raise the mistakes in the next team meeting so everyone learns from the errors and the team member feels accountable to peers

Answer

Avoid mentioning the mistakes since the team member is generally a strong performer and morale should be protected

Answer

Send a detailed written email documenting both mistakes and require a formal corrective action plan by end of day