Question

During a two-week sprint, a servant-leader project manager notices that team members are frequently pulled into ad hoc requests and status meetings by functional managers and executives from outside the team. Developers report that these interruptions are fragmenting their focus and threatening the sprint commitment. What is the BEST action for the project manager to take?

Accepted Answer

Act as a buffer by intercepting and triaging outside requests, negotiating with stakeholders to protect the team's focus during the sprint

Answer

Instruct developers to decline all outside requests until the sprint is complete and escalate anyone who refuses to comply

Answer

Add the recurring interruptions to the risk register and monitor whether the sprint goal is missed before responding

Answer

Ask each developer to individually document interruptions and raise them personally with the requesting managers