Question

Midway through a sprint, a mid-level developer approaches the agile project manager privately and says the team is stuck on how to handle an integration failure. The developer asks the project manager to simply tell the team the technical approach to use so they can move forward quickly. The project manager knows a workable solution. What is the BEST action for the project manager, acting as a servant leader?

Accepted Answer

Facilitate a short working session where the team explores options and arrives at its own decision, offering support without dictating the answer.

Answer

Provide the technical solution directly so the team can resolve the blocker and protect the sprint goal.

Answer

Escalate the integration failure to the technical lead's functional manager to assign an expert.

Answer

Tell the developer that solving technical problems is the team's responsibility and decline to get involved.