Question

During project initiation, two sub-teams that must collaborate daily disagree on which shared collaboration platform to adopt. Each team strongly prefers the tool they already use and has escalated the standoff to the project manager. The disagreement is beginning to delay early coordination. What should the project manager do FIRST to reach a workable agreement?

Accepted Answer

Facilitate a joint discussion where both teams surface their underlying needs and jointly evaluate the options against shared criteria.

Answer

Select the platform that the larger sub-team prefers so that most members can continue working without retraining.

Answer

Escalate the decision to the sponsor since the teams cannot agree on their own.

Answer

Allow each team to keep its own tool and integrate the data later to avoid forcing a change.