Question

A project manager notices that a key regulatory stakeholder, who must ultimately approve a compliance deliverable, has stopped attending status meetings and rarely responds to updates. Currently this stakeholder's involvement is minimal, but the project charter requires their active support for a successful launch. What should the project manager do FIRST to address this gap?

Accepted Answer

Use a stakeholder engagement assessment matrix to compare the stakeholder's current and desired engagement levels, then plan targeted actions to close the gap

Answer

Escalate the stakeholder's lack of participation to the project sponsor and request that they be replaced on the approval chain

Answer

Increase the frequency and volume of email status reports sent to the stakeholder to ensure they remain informed

Answer

Proceed with the compliance deliverable and seek the stakeholder's approval only when it is complete, to avoid disrupting their schedule