Question

Midway through the execution phase of a predictive infrastructure project, a key stakeholder emails the project manager requesting an additional feature that was not in the approved scope baseline. The stakeholder insists it is 'small' and should be added immediately to avoid delay. What should the project manager do first?

Accepted Answer

Submit the request as a change request and evaluate its impact through the integrated change control process

Answer

Add the feature to the current work since the stakeholder has authority and it appears minor

Answer

Refuse the request because it is not part of the approved scope baseline

Answer

Escalate the request directly to the sponsor for an immediate decision