Question

A software developer on your agile project has consistently delivered high-quality work and voluntarily mentored two newer team members over the past three sprints. During a one-on-one, the developer confides that they feel their extra effort goes unnoticed and are considering requesting a transfer to another project. What is the BEST action for the project manager to take?

Accepted Answer

Recognize the developer's contributions publicly and explore what motivates them to help sustain their engagement

Answer

Immediately offer the developer a promotion or salary increase to prevent the transfer

Answer

Reassign the mentoring responsibilities to a different team member to reduce the developer's workload

Answer

Document the concern and raise it with the functional manager to decide on retention