Question

Midway through a 14-month predictive infrastructure project, the technical lead—who holds deep undocumented knowledge of the legacy integration design—gives notice and will leave in three weeks. The project manager is concerned about continuity once this person departs. What should the project manager do FIRST to protect project continuity?

Accepted Answer

Work with the technical lead to capture and document the critical knowledge and pair them with other team members before departure

Answer

Ask the sponsor to authorize a retention bonus so the technical lead stays until project completion

Answer

Immediately begin recruiting an external replacement with equivalent legacy integration expertise

Answer

Update the risk register to log the departure as a new risk and continue monitoring it