Question

A project manager is launching a large transformation program that spans three business units, each with its own director. Early in the project, decisions about scope trade-offs and budget reallocations are being made inconsistently, and some directors reverse choices made by others, causing rework. The project manager has a charter and a sponsor but no defined mechanism for cross-unit decisions. What should the project manager do FIRST to address this situation?

Accepted Answer

Establish a governance structure, including a steering committee with defined decision-making authority and escalation paths

Answer

Escalate every disputed decision to the sponsor so a single authority resolves all conflicts

Answer

Add a formal change control process to the project management plan to log all scope and budget changes

Answer

Ask each business unit director to sign the project charter to confirm their commitment