Question

A project manager is leading a team that must adopt a new automated testing platform mid-project. During a status meeting, several team members express frustration, admitting they are spending excessive time troubleshooting the tool and are unsure how to use its core features. Delivery velocity has begun to slow. What should the project manager do FIRST?

Accepted Answer

Assess the team's skill gaps and arrange targeted training or coaching on the new testing platform

Answer

Escalate to the sponsor to request that the team revert to the previous testing tool

Answer

Add more experienced testers to the team to compensate for the slowdown

Answer

Extend the schedule baseline to account for the reduced velocity