Question

A project team has been experiencing a high rate of rejected deliverables during the quality control inspection stage, which occurs at the very end of each production cycle. The project manager notices that reworking these defects is consuming a large portion of the budget and delaying the schedule. The sponsor asks the project manager to reduce these quality-related costs. What is the BEST approach for the project manager to take?

Accepted Answer

Shift the quality focus toward prevention by building quality into the process earlier rather than relying on end-stage inspection

Answer

Increase the number of final inspectors so that defects are caught faster before delivery

Answer

Loosen the acceptance criteria so that fewer deliverables are rejected during inspection

Answer

Add a contingency reserve to the budget to absorb the ongoing rework costs