ITIL 4 Foundation study path

Work through the ITIL 4 Foundation exam one domain at a time, in the order and weighting from the exam guide. Each domain below shows how much of the exam it covers and how many practice questions are ready for you — start at the top and drill each domain until it's solid.

  1. 1.Understand the key concepts of service management

    13% of exam

    20 practice questions · 0 easy · 20 medium · 0 hard

    Drill this domain

  2. 2.Understand how the ITIL guiding principles can help an organization adopt and adapt service management

    15% of exam

    23 practice questions · 0 easy · 22 medium · 1 hard

    Drill this domain

  3. 3.Understand the four dimensions of service management

    5% of exam

    12 practice questions · 0 easy · 12 medium · 0 hard

    Drill this domain

  4. 4.Understand the purpose and components of the ITIL service value system

    2% of exam

    11 practice questions · 0 easy · 11 medium · 0 hard

    Drill this domain

  5. 5.Understand the activities of the service value chain and how they interconnect

    5% of exam

    13 practice questions · 0 easy · 13 medium · 0 hard

    Drill this domain

  6. 6.Know the purpose and key terms of 15 ITIL practices

    18% of exam

    26 practice questions · 0 easy · 25 medium · 1 hard

    Drill this domain

  7. 7.Understand 7 ITIL practices

    42% of exam

    62 practice questions · 2 easy · 59 medium · 1 hard

    Drill this domain
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