Question

A retail bank wants to reduce losses from credit card fraud. Their fraud team must review thousands of transactions per second and flag suspicious activity in real time, while adapting to new fraud patterns that emerge daily. Which AI use case best matches this business need?

Accepted Answer

Real-time anomaly detection that scores transactions and identifies patterns deviating from a customer's normal behavior

Answer

A generative AI chatbot that answers customer questions about their account balances

Answer

A recommendation engine that suggests new financial products to existing customers

Answer

An optical character recognition system that digitizes scanned paper checks