Question

An organization's data retention schedule mandates that customer transaction records be automatically purged after seven years. Litigation has just commenced involving one customer segment, and outside counsel has issued a legal hold notice covering those records. The automated purge routine is scheduled to run next week. What should the risk practitioner recommend FIRST?

Accepted Answer

Suspend the automated purge for the records subject to the legal hold before the routine executes

Answer

Proceed with the scheduled purge because the retention policy takes precedence over the litigation

Answer

Extend the retention period for all customer transaction records enterprise-wide

Answer

Archive all purged records to offline media so they can be restored if needed