Question

A customer support manager is configuring a generative AI tool to draft replies to common billing questions. She wants the responses to be highly consistent, predictable, and closely aligned with approved wording every time the same question is asked. Which adjustment to the model's temperature setting best supports this goal?

Accepted Answer

Set the temperature to a low value near 0 to reduce randomness and produce more deterministic, consistent output

Answer

Set the temperature to a high value near 1 to encourage more varied and creative phrasing

Answer

Increase the context window size so the model can consider more tokens per response

Answer

Add more few-shot examples until the temperature automatically lowers itself