Question

A financial services firm deploys a gen AI assistant to answer employee questions about internal compliance procedures. Leadership requires that the assistant only respond using content from the company's approved compliance policy documents and refuse to answer when the information is not present in those documents. Which approach best meets this requirement?

Accepted Answer

Ground the assistant on the approved compliance document set and configure it to answer only from retrieved passages, declining when no relevant source is found

Answer

Increase the model's temperature so it generates more varied answers to compliance questions

Answer

Rely on the foundation model's pretrained knowledge and add a zero-shot instruction to 'be accurate'

Answer

Fine-tune the model once on the current policies so it memorizes all compliance answers permanently