Question

An HR department wants to launch a customer-facing web portal where new job applicants can ask questions and receive answers grounded in the company's public careers FAQ and benefits documents. The portal must be embeddable on the company's external recruiting website, handle multi-turn conversations, and connect to an internal API that checks application status. Which Google Cloud offering is the best fit?

Accepted Answer

Vertex AI Agent Builder, to create a grounded conversational agent connected to the FAQ documents and the status-checking API

Answer

Gemini for Google Workspace, so HR staff can draft FAQ responses inside Google Docs

Answer

The Gemini app with an enterprise data protection plan for the HR team to use internally

Answer

The pre-built Natural Language API to analyze the sentiment of applicant questions