Question

After a major outage, an SRE team at a retail company holds a review meeting. Leadership wants to ensure the same failure does not recur and that engineers feel safe sharing what happened. Which Site Reliability Engineering practice best supports these goals?

Accepted Answer

Conducting a blameless postmortem that focuses on systemic causes and preventive actions rather than individual fault

Answer

Increasing the number of on-call engineers to reduce future response times

Answer

Setting a stricter service level agreement (SLA) with financial penalties for the responsible team

Answer

Freezing all future deployments until the root cause is manually verified by leadership