Question

Your company uses a GitHub Enterprise Managed Users (EMU) instance with Azure AD (Entra ID) as the identity provider, connected via SAML SSO and SCIM provisioning. An HR change updates an employee's display name and email in Entra ID. Days later, a colleague notices the user's profile name in GitHub still shows the old value. The user can still sign in normally. What is the most likely cause of the outdated profile information?

Accepted Answer

The SCIM provisioning integration in the identity provider has not pushed the updated user attributes to GitHub, so the profile is not synchronized.

Answer

The user must edit their own name and email directly in their GitHub profile settings, since EMU users manage their own profile data.

Answer

SAML SSO only updates profile attributes at each sign-in, so the user simply has not signed in again since the change.

Answer

Team synchronization controls profile attributes and the IdP group mapping needs to be refreshed to update the name and email.