Question

An insurance company wants a chatbot that answers employee questions about internal policies. The policy documents change several times per month, and answers must always cite the specific current policy section. The engineering team must recommend an application design approach. Which approach best satisfies these business requirements?

Accepted Answer

Build a RAG application that retrieves relevant policy sections from a regularly refreshed vector index and passes them to the model with instructions to cite the source

Answer

Fine-tune a foundation model on the policy documents each month and deploy the updated model to answer questions

Answer

Use a large-context foundation model and paste the entire policy corpus into the system prompt for every request

Answer

Rely on a general-purpose foundation model's pretrained knowledge with few-shot examples of policy answers