Question

A healthcare organization is decommissioning 50 mobile devices that were previously used by clinical staff to access patient records through a mobile app. The devices contain cached data and are enrolled in the organization's MDM solution. Which of the following actions should be performed FIRST to ensure proper data sanitization before disposal?

Accepted Answer

Issue a remote wipe command through the MDM platform to factory reset all devices

Answer

Physically destroy the devices using a certified shredding service

Answer

Remove the devices from the MDM enrollment and donate them to a charity

Answer

Perform a manual factory reset on each device through the device settings menu