Question

A company wants callers who dial the main published number after business hours to hear a company-wide greeting, then be presented with a menu allowing them to press 1 for Sales or 2 for Support, which route to hunt groups. No individual mailbox should own this greeting. In Cisco Unity Connection, which object should the administrator configure to accomplish this?

Accepted Answer

A system call handler with a caller input menu and a closed-hours greeting

Answer

A user with mailbox whose alternate greeting contains the menu options

Answer

A directory handler that matches caller-dialed digits to user extensions

Answer

An interview handler that records caller responses for later playback